Pedestrian Speed Gate Service
Fast interventions, audit, and maintenance
Maintenance and repairs for speed gates in office buildings, airports, and controlled access areas nationwide. Our own teams, multi-brand diagnostics, and interventions for drive mechanisms, passage sensors, and integration with the access control system.
Why you need speed gate service
At the reception of an office building or at the entrance to a restricted area, a blocked lane can quickly create congestion. Panels that remain open, repeated alarms, or authorizations not followed by opening affect both pedestrian flow and access control.
Pedestrian speed gates or speed gates combine panel operation with passage detection and access validation. The service monitors the combined functioning of these components, and preventive maintenance helps identify wear and malfunctions before blockages occur.
KADRA Service operates nationwide, including in office buildings in Bucharest, Cluj-Napoca, in airports in Iași or Timișoara, or in other controlled access facilities in Constanța and Brașov. We schedule work according to the building’s program and peak traffic intervals.
5 signs that your speed gate is not functioning correctly
1. Access is validated, but the panels do not open
The reader accepts the card, QR code, or ticket, but the passage remains closed. Diagnostics focus on the authorization command, connections with the access controller, the electronic board, and panel actuation.
2. Panels move unevenly or do not align
A panel starts later, stops before its final position, or produces unusual noises. These symptoms warrant checking the mechanism, fixings, and operating parameters.
3. False alarms occur during authorized passages
The gate signals an unauthorized entry even though the person has validated access and is using the lane correctly. Dirty, obstructed, or misaligned sensors can affect passage detection. The detection system and settings appropriate for the installed configuration are checked.
4. Panels remain open or close incorrectly
The passage does not close after use, or the panels start moving when a person is still in the lane. Presence sensors, active commands, and timings are checked. If there is a risk of injury, the lane is taken out of service and the area is delimited until technical verification.
5. Emergency opening does not function according to configuration
The gate does not release the passage on emergency command or power interruption, even though the model is equipped with this function. For equipment with batteries for safety opening, the check also includes the battery status and power circuit.
Act quickly, reduce repair costs
If you observe these symptoms, request a technical check. Do not force the panels, do not modify safety settings, and do not deactivate sensors to continue use.
Services for speed gates
Technical
audit
We identify equipment and evaluate the condition of mechanisms, panels, sensors, and electronic components. We check the functioning of the lanes and analyze recurring problems together with the site’s technical manager.
You receive a technical report, recommendations, and an estimated quote, to help prioritize repairs and plan maintenance.
Maintenance subscriptions
We plan revisions based on the model, number of passages, and usage conditions. Checks focus on panel operation, detection devices, signaling, and safety functions.
The CARE, PLUS, and TOTAL plans provide for one, two, or four annual revisions. The schedule is correlated with the manufacturer’s instructions and the actual traffic at the location.
Rapid
interventions
We accept requests for blocked speed gates, panels that do not close, persistent alarms, or intermittent operation. We prioritize based on the reported problem, impact on access, and contractual conditions.
When contacting us, specify how many lanes are affected, if the problem occurs in only one direction, and if there is an alternative access point.
Repairs and spare parts
After diagnosis, we perform adjustments and replace worn or defective components: sensors, electronic boards, drive mechanisms, power supplies, or batteries.
Component compatibility and availability influence the repair time. For glass panels, the replacement solution is determined according to the assembly specifications.
Types of speed gates serviced
We evaluate and determine the work for:
Swing panel speed gates
Which open the passage by rotating the panels
Sliding panel speed gates
Which clear the lane laterally
Retractable panel speed gates
Which retract into the equipment body
Interventions are adapted to both standard and wider passages, as well as multi-lane assemblies. We check the configuration of each piece of equipment and its connection to readers and the access control system.
Why KADRA
30+ years of experience
Over 30 years of experience, from the design and integration of access systems to installation and service, resulting in recommendations tailored to the equipment and its use.
National coverage
Nationwide coverage, for managing maintenance services across multiple locations with a single partner.
Multi-brand service
Multi-brand expertise, including equipment installed by other suppliers, for simpler management of a portfolio of different doors.
Our own teams, not subcontractors
Our own teams of technicians and local parts stock, for diagnostics and interventions under the conditions set for the equipment, location, and contract.
Full reporting after every intervention
Technical reports and documented recommendations, for prioritizing work and planning the maintenance budget.
The strength of a group — part of EMI Group
Part of EMI Group, with international operations in the access systems field.
How our process works
A simple and transparent process, from first contact to completion of the intervention. You know exactly what’s coming next, who’s in charge, and what you’re getting — no ambiguities, no hidden costs.
Call us or send a request. Mention the location, speed gate model, observed problem, and any error code. A photo of the equipment label helps with identification.
We check the mechanisms, sensors, power supply, and commands. We determine if the problem is with the gate itself or with its integration into the access authorization system.
You will receive the proposed work, necessary parts, costs, and estimated timeline. We will establish the intervention schedule together with the site manager.
We perform the work and test the lane's operation, commands, and relevant protections. Finally, you will receive the technical report and maintenance recommendations.
Standards and compliance
The service takes into account the manufacturer’s instructions, installation documentation, and applicable requirements for the access point. Checks monitor panel movement, person detection, and emergency opening functions, depending on the model.
For access areas involved in evacuation, tests are correlated with the building’s fire safety project and scenario.
Trust built in the field
Our results are visible in every intervention and in long-term customer relationships. Work volumes, response times and direct feedback from the field reflect the real level of KADRA Service.
+3.500
locations serviced nationwide
10
years of average experience in the KADRA Service team
+20.000
hours of interventions in the last 12 months.
+ 3000
pieces of equipment active in maintenance and service
References
KADRA’s experience in installing and integrating pedestrian speed gates can be seen in projects such as
Resources on speed gates and maintenance
Articles and case studies to help you make the right decision for maintaining your speed gates.
Frequently asked questions
How often should speed gates be maintained?
The frequency is determined according to the manufacturer’s instructions, number of cycles, and usage conditions. High-traffic lanes may require more frequent checks than those used occasionally.
What is checked during a speed gate inspection?
The operating mechanism, panels and fixings, sensors, connections, and signaling are checked. Depending on the model, unit coordination, passage authorization, and emergency opening are tested.
Do you also service speed gates installed by other suppliers?
Yes, KADRA Service offers multi-brand interventions. The work is determined after identifying the equipment and conducting a technical assessment, depending on documentation and the availability of compatible parts.
Why doesn't the gate open if the reader accepts the card?
Card validation and panel opening are different steps. The issue may occur during command transmission, at the access controller, or in the equipment itself. The diagnosis follows the entire authorization path.
Why do alarms occur during authorized passages?
Alarms can indicate incorrect detection, an obstacle in the sensor area, or unsuitable settings for use. For models equipped with this function, the system can also signal the passage of two people on the same authorization, known as tailgating. The cause is determined by checking the equipment.
How long does an intervention for a blocked speed gate take?
The timeline depends on urgency, location, and contractual conditions. The repair duration depends on the defect, access to the installation, and necessary parts. Upon request, specify if the blockage affects a single lane or the entire access point.
What should the speed gate do during a power outage?
The behavior depends on the model and configuration. Some equipment uses batteries to open the panels and clear the passage. This function is verified in the documentation and tested according to site requirements.
How much does speed gate service cost?
The cost depends on the model, defect, parts, labor, and location. For maintenance, the number of lanes, traffic, and revision frequency also matter. A quote is provided after evaluation.
Other equipment serviced
KADRA Service also provides maintenance and interventions for turnstiles, automatic pedestrian doors, medical doors, industrial doors and gates, vehicle barriers, and parking systems. Work is determined after equipment evaluation.
Contact us
Do you have speed gates that need attention?
Are panels blocking, repeated alarms occurring, or authorized access not followed by opening? Request an intervention and provide the model, location, and observed problem. Fill out the form or call us, and we will direct you to the appropriate national office.
For planned maintenance of one or more access points, start with a technical audit. Find out what needs repairs and what work can be scheduled.
Didn't find what you were looking for? Search below!
