"Raluca Gets It Done." How a Reputation is Built in 18 Years
In any organization, there are expressions that do not appear in the organizational chart or job description. They emerge naturally, over time, as people work together and build trust in one another.
At KADRA, one of these expressions is simple:
“Raluca gets it done.”
It is not a slogan, nor a phrase someone set out to promote. It is how colleagues have, over time, come to speak about Raluca Straton.
Behind these two words lie 18 years of work, learning, responsibility, and the willingness to find solutions when others needed them. A story that speaks not only about one person’s journey within the company but also about how trust is built, day after day.
From an Interview with Incorrect VAT to a Step-by-Step Journey
Raluca remembers her first meeting with KADRA very well.
Like any conscientious candidate, she had researched the company beforehand. She wanted to understand what we do and who the people she was about to meet were. She came prepared, curious, and, as she herself puts it, with the natural question of whether her future colleagues would “eat her for breakfast.”
During the interview, she received an exercise: to create an invoice, calculate VAT, and translate a text from English. The invoice wasn’t bad. The VAT, however, as she still recounts with a laugh today, “I completely messed it up.” And yet, she got the job.
Not because she knew everything from day one, but because she showed something that would matter much more in the long run: the desire to learn.
I tried to be honest and show that I was willing to learn. My attitude probably weighed more than the exercise result.
Looking back, she says this is one of the most important things she still believes in today. Experience and knowledge are built over time, but the desire to learn and grow professionally is what makes the difference.
A Professional Path That Grew with KADRA
Raluca started as a secretary, but her journey at KADRA never stayed within the confines of a job description.
As the company developed, she grew with the organization, taking on increasingly diverse responsibilities and continuously learning new things.
She worked in administration, provided support to colleagues and managers, was involved in human resources activities, primary accounting, procurement, fleet management, supplier orders, and many other situations that required attention, patience, and the ability to quickly find solutions.
Looking back, she says none of these roles came because she planned them. They emerged naturally, as the company needed people to take on responsibilities and learn new things.
Today, if she had to describe her role without official titles, she answers very simply:
I don't have a role that fits into a single title; I'm the person things come to when a solution needs to be found.
Perhaps this is also the explanation for the phrase that begins her story.
“Raluca gets it done”
In any company, there are expressions that do not appear in procedures but become part of the organizational culture.
At KADRA, one of them is “Raluca gets it done.”
It didn’t appear overnight, nor did anyone set out to turn it into a label. It is the result of 18 years in which, every time a problem arose, Raluca tried to find a solution, not a reason why it didn’t exist.
She says the first thing she does when a complicated situation arises is to remain calm. She tries to understand the exact problem, break it down into smaller steps, and focus on what she can control.
And when others say “it can’t be done,” her question is almost always the same: “Why can’t it be done?”
Sometimes, indeed, there is no solution. But often, she says, there is one that just needs to be sought more carefully.
The greatest satisfaction is when a tense situation calms down and people can get back to their work. Conversely, what bothers her most is not the existence of a problem, but the lack of involvement or the attitude of “it’s not my job.”
For Raluca, a company functions when people collaborate, take responsibility, and don’t abandon things halfway.
The Invisible Work That Keeps Things Moving
In any organization, there is work that everyone sees: completed projects, satisfied clients, results, deliveries. And there is other, more discreet work, without which none of this would be possible. Documents checked on time. Orders placed correctly. Administrative situations resolved before they become urgent. Details that, most of the time, go unnoticed precisely because things are working.
Raluca knows this part of the company very well.
In her 18 years at KADRA, she has been involved in countless behind-the-scenes activities, where organization, attention to detail, and the ability to manage multiple things at once make the difference.
“Often, the invisible work is what makes everything function,” she says.
It’s the kind of work that doesn’t appear in reports or in photos at the end of a project, but which is felt every day. In how a document arrives on time. In a correctly placed order. In a problem solved before it affects the work of other colleagues. In an urgent situation that doesn’t escalate into a crisis.
What It Means to Stay with a Company for 18 Years
Asked what made her stay at KADRA for 18 years, Raluca doesn’t talk about positions or benefits.
She talks about people. About responsibility. And about the feeling that her work matters.
For her, loyalty doesn’t just mean spending many years in the same company. It means contributing to what you build together with the team, even during difficult periods.
In almost two decades, she has seen KADRA change, develop, and become a more mature organization, with clearer processes and an increasingly strong focus on efficiency.
But she says one thing has remained as important as it was at the beginning: the relationships between people.
For her, a team functions when everyone does their part, but also when there is a willingness to ask for and offer help.
Beyond the Office
Colleagues know her as the person who finds solutions. But beyond the office, Raluca is the same person who doesn’t indifferently pass by a problem.
She is involved in rescuing animals in need and says that one of her greatest joys is knowing she could help. She likes simple things: time spent with her cats, a good conversation, a walk, or the moment she sees that her efforts truly made a difference.
If she had to describe herself in three words, she chooses: perseverant, fiery, and determined. And if she were to leave one sentence in KADRA’s culture, it would be: “Calm in chaos, solutions in action.”
Those who know her probably say it suits her perfectly. A Reputation Built Over Time
Today, when someone at KADRA says “Raluca gets it done”, they are not just talking about an administrative problem that will find its resolution. They are talking about trust built over time. About the willingness to first say “let’s see how we can do it”, before “it can’t be done”. About a person who never set out to become a benchmark in the company, but who became one precisely because, day after day, she did her job with seriousness, dedication, and consistency.
Perhaps this is the most beautiful thing about such expressions.
Companies don’t invent them. People build them.
And when they endure for almost two decades, it means they say something authentic about an organization’s culture and the people who form it.